Drive on Straight Highway of Business Growth

 Adopt CRM Solutions for Business Enhancement
Ensure efficient monitoring of Marketing, Sales and Support functions 

 

 

Customer Relationship Management Solution
for one-man marketing set-up to large organizations

We help you deploy best solution based on your present system, scope of improvement, organization culture and budget

 

Marketing, Campaigns, Leads and Opportunities

Generate, Nurture Leads and Convert into Opportunities.

Helps to build your Target Lists and Targets in each target list . Plan and execute marketing campaign like email campaigns and tracking of the same .

 

Sales , Sales Force and Funnel Management

Manage sales team and activities, build funnel and convert to sales

Enables sales team to monitor sales operations easily. Manage complete sales cycle efficiently and all activities are streamlined and automated

 

Support , Customer Interaction and Satisfaction

Case Management , Knowledge Base and FAQ Access

Helps resolve cases faster as provides exciting support features. Provides tool to service customers quickly and enhance level of customer satisfaction

 

Projects, Tasks, Documents and email Archive

Manage Projects and Tasks with Documents

Management of all projects and relevant tasks, documents are well organized and enables efficient collaboration between marketing and sales team

 

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Customer and Other Contact Information Management

Organize information about Customers and relevant contacts, activities and documents etc. Profile, categorize all type of contacts and ease retrieval

Customer Interaction Management

Track every interaction done with a target or a customer whether it is phone call, meeting, appointment etc. like who have interacted with whom and what was the outcome of the interaction and when will be the next interaction requires.

Marketing Campaign Management

Plan different sales campaigns from the list of contacts, leads and targets available based on different target lists and enables to track the status of all these campaigns.

Targets Lists  Building & Target Data Capture

Different target lists can be built for various marketing campaigns like email campaigns, tele- campaign etc.

Lead and Opportunity and AMC Management

Track all relevant information about every lead/inquiry till you win or loose the sale. Provides information about Sales Pipeline like Leads Not Closed, Won, Lost etc.

Product Lists and Catalogue Management

Facilitates to maintain list of all of your product including product images and pricing etc. This is being automatically populated while creating quotation or proposal etc.

Automation of Quotes, Proposals & Invoice

Automates quotation creation process from the details of leads/inquiries itself. One can rename it as proposal, bid, estimate etc. as per the prevailing practice in the organization.

Customer Support and Knowledge Base

Customer can log-in their issues of concern or assistance requires from email as well as through customer portal . Every customer request is being tracked till the required assistance provided.

Workflow Management and Audit Trail

Automated work flow rules can built based on various parameters on happening of various action /changes in record related to different modules.

Users Access Rights for information access

Provides access mechanism for different type of users and ensures that every application user can access, add and modify data and documents based on provided access rights only

Email Archive & Email Templates

Inbuilt email client to send and fetch emails through your SMTP account . Emails can be linked with any CRM items like account, contact , lead etc.

Microsoft Outlook Integration to Archive emails

Integrate solution to access CRM contact information in your Microsoft Outlook and archive emails to CRM items directly from Outlook .

 
 
 

We specialize in Customer Relationship Management (CRM) solutions and Workplace Management solutions

we understand the need for great customer relationship management software. It is the backbone of your organization and manages everything from leads and sales to products and customer service, even your staff! Many companies decide to use expensive off-the-shelf CRM and enterprise systems that are built for general purpose, not specifically tailored to your company's requirements.

 

We first understand your needs and inspiration and provides right CRM and work place management applications that fulfills your objectives! Don't fit your business around generalized software, make it fit around you.

 
Whether your organization is a start-up or a multi-national, you'll benefit from our solutions and services !

FAQ and Knowledge Base

Useful Article and FAQ about Smarty CRM . You can raise a ticket to reach us to answers any question about Smarty CRM and how we can help to deploy it at your office

 

Help Portal

See the software in action

Seeing is Believing! It just takes 30 minutes to demonstrate Smarty CRM online . We will let you familiar with features and explain the advantages you can get on deployment.

 

Request a Demo

Request for a Trial set up

We can arrange a risk-free trial for you on request , we also demonstrate and provides training to start using the solution. Fill out request form to have a trial set up!

 

Request for Trial

 

 
CONTACT US

Sales Questions
sales@smartysoft.in

Technical Questions

support@smartysoft.in

 

CALL US

+91-1482-234095

REQUEST A CALL

You can also have a telephone inquiry to know more about Customer Relationship Management Solution and how you benefit from it.
 

Complete a short form and be sure to receive a call from us at the specified time.

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